Cookies and Privacy Policy

1. Introduction

Welcome to the Evesham Festival of Words website (“we,” “our,” “us”). Protecting your privacy is of utmost importance to us. This Cookies and Privacy Policy explains how we collect, use, and protect your information when you visit our website. By using this website, you consent to the practices outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

•When you contact us or interact with certain features of the website, such as signing up for newsletters or registering for events, we may collect:

•Your name

•Email address

•Phone number

•Address (if required for event bookings)

b. Non-Personal Information

•Non-identifiable data is automatically collected via cookies, including:

•Browser type and version

•Device type and operating system

•IP address

•Pages visited and time spent on the site

•Referring URL (how you landed on our site)

3. How We Use Your Information

We use the information collected for the following purposes:

•To provide you with information about our events, news, and updates.

•To process your registration for events or other services.

•To improve the website experience through analytics and user feedback.

•To comply with legal obligations and protect our rights.

•To send marketing communications if you have opted in to receive them.

4. Cookies Policy

Cookies are small files stored on your device to enhance your browsing experience.

Types of Cookies We Use:

•Strictly Necessary Cookies: Essential for core functionality, such as page navigation.

•Performance Cookies: Gather information on how visitors interact with our site to improve performance.

•Functionality Cookies: Remember preferences (e.g., language or region settings) to provide a personalized experience.

•Targeting/Advertising Cookies: Track your browsing activity to provide tailored advertising (if applicable).

How to Manage Cookies:

You can control cookie preferences through your browser settings. Disabling some cookies may impact the functionality of the website. For detailed instructions, visit All About Cookies.

5. Third-Party Services

We may use third-party services, such as:

•Google Analytics: For analyzing website usage patterns and improving user experience. Data collected may include IP address, device type, and browsing activity. Google’s privacy policy can be found here.

•Payment Gateways (if applicable): For secure processing of event payments, we use trusted payment processors. Your financial information is handled exclusively by these processors.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Non-personal information may be retained for analytics purposes indefinitely.

7. Data Sharing and Security

We do not sell your personal data. However, we may share information in the following circumstances:

•With service providers who help us operate the website (e.g., hosting providers, analytics tools).

•To comply with legal obligations, such as responding to court orders.

•To enforce our legal rights or protect against fraud.

We use industry-standard security measures, including encryption and firewalls, to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Your Rights

Under applicable data protection laws, you have the following rights:

•Access: Request details of the personal information we hold about you.

•Correction: Correct inaccuracies in your personal data.

•Erasure: Request deletion of your personal data (“right to be forgotten”).

•Restriction: Restrict or object to certain types of data processing.

•Data Portability: Request transfer of your data to another organization.

•Withdrawal of Consent: Withdraw consent for data processing at any time.

To exercise these rights, please contact us at info@eveshamfestivalofwords.org.

9. Marketing Communications

If you have opted in to receive marketing emails or newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

11. International Data Transfers

If you are accessing our website from outside the United Kingdom, please note that your information will be processed in the UK. By using our website, you consent to the transfer of your data to the UK, which may have different data protection laws than your country of residence.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

13. Updates to This Policy

We may update this Cookies and Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revisions. Please review this page regularly to stay informed.

14. Contact Us

If you have any questions, concerns, or feedback about this policy, please get in touch:

•Email: info@eveshamfestivalofwords.org

•Telephone: 0787 1285606

•Mailing Address: 20 Allardene, Evesham WR11 1EA

15. Legal Disclaimer

This Cookies and Privacy Policy is intended to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using this website, you agree to the terms outlined in this policy.